We received your inquiry.
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AC Beauty Supply GmbH & Co. KG
Pack the goods well and cushion them sufficiently. If possible, send them with a tracking number so that you have proof in case the goods should get lost on the way to us.
You can return your ordered items within 14 days of receipt and we will refund the purchase price, create a coupon code for you, or send you the returned item again if it was defective.
Please remember that only unused, unopened and undamaged goods can be taken back. This does not apply to complaints.
After the refund has been processed and initiated, it can take up to 14 days for the refund to be credited to your account. Refunds are always made using the previously selected payment method.